We have a lot of big goals for our future as an organization, and we know that setting them is one thing, achieving them is another.
Throughout the Strategic Plan period, we’ll be reporting back to you on how we’re doing, where we are at, and where we still need to go to uphold the promises we’ve made to you. Below you can see where we currently stand with the objectives we have put in place.
Our goal for Missouri is to expand our services, form partnerships, and broaden our funding to meet the needs of people with disabilities throughout the state. Here is how we are doing on the three goals we have established:
Home Health Program
Goal: Launch a Health Home Program in Missouri.
Progress Update: During FY25, Easterseals Health Home Program officially launched. Through quarterly intake stages, we now support 11,256 participants in this program.
Crisis Residential Service
Goal: Launch a Crisis Residential Service in Missouri.
Progress Update: With the foundation of this program created in FY24 and launched in FY25, two Crisis Intervention homes, support five individuals in this important program. We also received more than 60 referrals to support even more individuals as this service continues to grow.
Technology Enabled Support Program
Goal: Launch a fully functioning Technology Enabled Support Program in Missouri
Progress Update: In FY25, we served 96 individuals in this program, a 269% increase over the prior year.
Much like our goal for Missouri, in Kansas we aim to expand and introduce services, form new partnerships, and diversify funding to meet the needs of people with disabilities in the state, many of which don’t have access to disability programs. Here is how we’re doing on the two goals we’ve established for Kansas:
Autism Program Expansion Strategy
Goal: Launch and Autism Program Expansion Strategy in Kansas.
Progress Update: For FY25, our stretch goal was to support 300 children, adults, and families with autism services in this area. By the end of the Fiscal Year, we supported 243.
Essential Funding Contracts
Goal: Secure Essential Funding Contracts in Kansas.
Progress Update: In FY25, we achieved licensure and certification approval, received the Final Rule Setting Assessment approval, and finalized contracts with Johnson County, Wyandotte County, and Southeast Kansas CDDOs. We also secured a Medicaid contract for Supported Employment, and began contracting with MCOs. In addition, our contract with Kansas Rehabilitation Services is under review, and we have requested rate increases from insurance companies.
Technology will be used throughout our organization to enhance our programs and encourage innovation and growth. Here is how we’re doing on the two goals we’ve established for Technology:
Electronic Health Record
Goal: Launch a fully-functioning Electronic Health Record.
Progress Update: While this process has been delayed past our original goal date, we are currently reviewing Business Requirement Documentation information for each form to be built in the system. Organization-wide collaboration continues on consolidating and streamlining processes in association with EHR documentation.
Technology Enabled Support Infrastructure
Goal: Build an infrastructure for Technology Enabled Supports across all program areas.
Progress Update: Leadership and staffing are in place to provide overnight remote supports, though securing an appropriate physical space for the team remains a challenge, with current options requiring long timelines. In the meantime, processes have been developed with our IT team to prepare for upcoming growth, and iLink technology has been successfully introduced across several new services this quarter.

